Refund policy

Sea Blue Pools – Return & Refund Policy

At Sea Blue Pools, we believe in transparent, stress-free service.

Deposits

• A $50 deposit is required to secure your booking.

• Deposits are fully refundable if canceled or rescheduled with at least 72 hours’ notice before your appointment date.

• Deposits are applied toward your final bill.

Service Charges

• You are not charged in full until after your service is completed.

• The remaining balance can be paid by cash, debit/credit card, or e-transfer in person, or via invoice payable within 24 hours of service completion.

Completed Services

• Once a service (pool opening, closing, cleaning, installation, etc.) has been performed, payments are non-refundable.

• If you experience any issues with the quality of our work, please contact us within 48 hours and we will return to address the concern at no additional cost.

Products

• For physical products (such as covers or equipment), returns are accepted only for unused, unopened items within 14 days of delivery. Customers are responsible for return shipping.

For any questions, please contact us at seabluepoolworks@gmail.com.